For our client in the aerospace industry, we are looking for motivated candidates for the following position in Bremen Germany with immediate effect:
IT Operation Specialist (m/f/d) Ref. JR-0017625
job description:
Activities:
- Monitor IT Servers and Systems: Assessment of system data, error and reports; Determine areas for improvement and repair; Determine systems and servers are due for upgrades
- Direct IT Technicians / Subcontractors: Directing activities of IT technicians / Subcontractors; Assessment of current department needs/inquiries; Development of technician schedules
- Development Department Policies: Developing IT policies and procedures to ensure effectiveness and reliability; Developing Service Level Agreements (SLAs); Developing Operation Level Agreements (OLAs); Developing guides for users and technicians
- Resolve Help Desk Escalations: If IT technicians/subcontractors are unable to resolve a user’s issue, the ITOM will assess the situation and devise a solution to a problem
- Negotiate Vendor Contracts: Negotiating contracts with IT service providers; Assessing department and business needs; Comparing pricing and vendor bids with the provided budget, determine which vendor offers the most advantageous terms and negotiate rates
- Upgrades and Installations: Manage updates and upgrades of IT servers and systems; Support other IT department activities while upgrading systems and migrating organization data; Introducing new methods to optimize the upgrade process, monitor systems to ensure it remains stable and usable.
Active Directory: Be in charge of all company domains; Creation and management of directory infrastructure; Monitoring, reporting and security of the company domains; Group Policy creation, monitoring and compliance check; Managing Trust relationships and Schema; Creation and implementation of security templates; LAPS-Management; Yearly MS True-Up
Server Operations: Ensure licensing compliance for Windows Servers Systems; Define/create Images for Windows server systems (virtual and physical); Ensure compliance between server hardware and multivendor support contract; General knowledge about networking (TCP/IP, Firewalls etc.) for requesting necessary IP and subnet configuration and firewall rule activations
Ping Federate: Implement changes of attributes and applications inside Ping Federate; Update and upgrade the Ping Identity software; Maintenance of Ping Federate components; Take part in meetings of the French Service Owner
Virtualization: Be in charge of virtualization products of VMWare e.g. ESXi, vSAN, Cloud Foundation. (VMWare VCP Certification recommended); Be in charge of Nutanix HCI systems; Implementation of virtualization architecture design; Coordinate implementations with IT Technicians and subcontractors; Conduct system audit reviews: Server capacity management /Backup and disaster recovery planning
CITRIX: Be in charge of plan, design, setup and manage Citrix environments; Upgrading Citrix components; Development of hardware infrastructure for the Citrix farm; Knowledge to analyze Citrix components and their network configuration; Configure and administrate Citrix ADC/NetScaler; Developing Provisioning concept of Applications and Virtual Desktop on customer needs; Create Images for Provisioning Services deployments and create delivery groups
TRELLIX- and WSUS-Services: Install, upgrade and manage WSUS & TRELLIX instances; Check for upgrading the components; Coordinate implementations/upgrades with IT Technicians and subcontractors; Define Update plans for new TRELLIX and windows updates; Direct the subcontractor to approve the needed updates based on update plans; Perform tests to ensure the updates are being installed correctly
personal requirements:
- Team player with excellent communication skills
- Service and customer orientated person with high sense of responsibility
- High level of assertiveness
education / studies:
- Minimum Bachelor's degree in Mathematics, Computer Science, Business Informatics, or IT Systems Engineering, or an equivalent qualification.
professional experience:
- At least 3 years of experience: - Active Directory - Windows Server, MS-SQL - Virtualization (Citrix, VMware) - Storage (NetApp, Q-SAN)
IT:
- At least detailed specialized knowledge of SQL, MS Office, and MS Project.
- Minimum of 3 years of experience with: Active Directory, Windows Server, MS SQL, Virtualization (Citrix, VMware), and Storage (NetApp, Q-SAN).
language skills:
- At least business-fluent German
- At least proficient English
our offer:
- permanent employment contract
- Flexible working hours through a personal flexitime account
- Continuous personal support from your contact person
- Travel allowance (Germany ticket)
- Company pension plan
- Bonus payment through employee referrals