Technical Account Engineer (f/m/d) PowerFactoryKey Customers & Content

DIgSILENT GmbH is an independent software and consulting company in the field of electrical power supply, providing services to owners and operators of transmission, distribution, generation, and industrial networks as well as renewable energy systems.

We assist energy providers and grid operators in tackling the challenges posed by digitalisation in the energy sector and the integration of renewable energy sources. Our products PowerFactory, StationWare, and Monitoring Systems are utilised worldwide in over 170 countries. Sounds interesting? Then become part of our team.

Your Tasks:

• Act as a central point of contact for key customers, particularly transmission system operators (TSOs). Coordinate customer requests internally (e.g. licenses, projects, training, and product developments) and ensure efficient follow-up
• Support existing and potential customers in the use of PowerFactory within complex, large-scale environments
• Develop and maintain sound expertise in the PowerFactory application
• Create and maintain technical examples and use cases for internal libraries, sales, and customer activities
• Provide technical input and review for marketing materials such as brochures, flyers, and website content
• Create high-quality video materials showcasing new developments and practical applications in PowerFactory
• Ensure clarity, consistency, and quality of technical communication, including proofreading and refining English-language content

Your Profile:

• Degree in Electrical Power Engineering or a related field
• Experience with power system analysis and modelling tools
• Good understanding of transmission and/or distribution system operator environments and requirements
• Experience of working with or for TSOs/DNOs is highly desirable
• Excellent written and spoken English, with the ability to review and refine technical content to a high standard
• Strong communication skills and ability to explain complex technical topics clearly
• Structured and proactive approach to coordinating topics across teams
• Interest in combining technical work with customer interaction and content creation
• Willingness to travel
• Fluent German is beneficial

Your Benefits:

• Attractive remuneration including annual bonus payments and company pension scheme.
• Flexible working hours with flexitime account and home office option, as well as 30 days' holiday per year.
• Childcare allowance for daycare and kindergarten children.
• Individual training opportunities for professional development.
• Work in an innovative and promising working environment with good professional development opportunities.
• Flat hierarchies with the advantages of an internationally networked, medium-sized company.

Permanent position

Attractive remuneration

Annual bonus

30 days vacation

Individual training

Flextime arrangement

Company pension

Homeoffice

Job bike

Career and family

• Cafeteria

Drinks

• Free fruit

• Free parking

Company anniversaries

Employee events

*Selected benefits are not available at all locations.

We are looking forward to your application!

We look forward to your application. Please use our application form to submit your detailed application.

You will receive prompt feedback from us regarding the further application process.

Your contact person:

Do you have any questions?

You can reach our HR department at:
+49 (0)7072 9168-0.

Start: to be agreed

Scope: full-time

Location: Gomaringen

Reference: AC085

Contact: Arne Ellerbrock

Phone: +49 7072 906 8-0

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DIgSILENT GmbH
Heinrich-Hertz-Straße 9
72810 Gomaringen
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Technical Account Engineer (f/m/d) PowerFactory